| Spam Prevention
| Email Filtering
How many different email accounts can SpamButcher be configured to provide spam control for?
SpamButcher's spam filter can check up to nine email accounts for spam.
I installed the latest version, but aren't seeing all the new features.
When updating from a previous version of SpamButcher, be sure to close SpamButcher before installing. To do this, click SpamButcher's icon with your right mouse button and select 'Close'.
I'm on a mailing list which can be sent to from hundreds of different addresses. Is there a way I can add it to the Known Good Senders list without having to add all the users?
Try adding the address the mailing list is sent -to- to the Known Good Senders list. If the actual address changes - you can try adding the entire domain to the list.
Why aren't I receiving email reports?
Confirm that your SMTP server settings are correct. See, "How can I verify my POP3 and SMTP server settings are correct?" for details.
When I restore a message from an email report in Outlook Express sometimes Internet Explorer launches an empty window. What's going on?
This is sometimes an issue for SpamButcher when used as a spam filter for Outlook Express. However, it doesn't present an actual problem. The email message will be restored properly.
Can I run two copies of SpamButcher on different systems checking the same email account?
While this configuration may work, it is not recommended.
SpamButcher Help Files: